Syn@pse Achievements

GROUPAMA BANQUE

Groupama Banque uses Synapse to master their credit risk control process within the credit granting and account monitoring frame.

Syn@pse has been seamlessly integrated, without any modification of the existing system. Groupama can still use the EAI developped for their previous solution, and SysperTec developped a specific web service in order to ease the dialog with Syn@pse.

All users were able to continue their work without being disturbed by this migration: « SysperTec was able to successfully integrate Syn@pse within our automated line without interfering in any way with our users' work and without disrupting our business critical processes. ».

Read Groupama Banque's testimonial (french only)...

BOURSORAMA BANQUE

Boursorama chooses Syn@pse for its ability to interface as a Web service with its CRM Application.

Boursorama, a subsidiary of Société Générale, has chosen Syn@pse to automate and integrate the process of collecting data in its CRM application in order to automate the validation of online requests to open an account.

« Syn@pse quickly proved to be a very cost-effective solution with its low initial investment and the significant improvement it has made to our back office teams. Also, its integration into the CRM allows us to respond to online new account requests in record time, avoid input errors, eliminate the costs of manually processing Banque de France queries, and deal with large volumes with limited staff. »

CEDICAM

CEDICAM chooses Syn@pse to optimize its process of collecting and sharing legal and financial data in a central company database.

CEDICAM, a subsidiary of Crédit Agricole that specializes in processing payments and cash flow, has used Syn@pse since 2004 to automate the collection of data from different information servers. CEDICAM incorporated this mechanism within its internal telecommunications network and in some business applications. A simple, fast, and secure collection process that allows users to share collected data that can be viewed from a Web portal or application.

Iveco Capital

Syn@pse and Syn-Décision have deployed at Iveco Capital to simplify and speed up the process of approving financing and processing contracts.

Iveco Capital, an Iveco Group finance company, wanted to speed up the process of approving financing for Iveco vehicles and allowing dealers to provide an almost immediate response to prospective customers. Synapse was chosen for its ability to automate the collection and analysis of legal and financial data using Iveco Capital's scoring methods and decision tree. Syn@pse was then used as a front office tool, with the SynDecision module using Iveco Capital's decision tree to refine data collection and to minimize the cost of purchasing data by analyzing initial responses to establish whether purchasing additional data is useful for decision making.

« Available through the company's intranet, Synapse makes it possible for Iveco sales staff to easily and effectively offer the full range of financing.
With only the prospect's SIREN number, we can have an approval within less than a minute and even generate the contract automatically, while denied applications can be sent to our credit analysts for a more in-depth analysis.
Because our analysts no longer have to deal with simple credit requests, they can concentrate on complex files and provide an answer as quickly as possible. »

HSBC

HSBC chooses Syn@pse to facilitate its account opening process

HSBC has chosen SysperTec's Synapse solution to automate its data collection and to integrate it with its Internet portal to facilitate its processes for opening accounts and managing credit risk.

« To accommodate all of our business procedures, the solution we set up combines the integrated and portal forms of Synapse. Integrated mode allows us to automatically generate a request to the Banque de France when opening an account from the New Account application, while portal mode makes it possible to perform specific requests on demand.

Carefully managing user profiles and rights (in association with the central user database), controlling the procedures for interfacing with the Banque de France, and archiving data all make it possible to simplify and optimize the request process and cost control. We have achieved our goal of reducing costs. »

RBS Factor

RBS Factor uses Syn@pse to simplify and optimize its data collection process when checking customer credit as part of its factoring procedure.

RBS Factor, a Royal Bank of Scotland credit institution that specializes in factoring, is required to check the health of its customers (from whom it purchases invoices) and verify the capital base of their debtors.

« There are many benefits to choosing Synapse to automate and centralize the collection of financial and legal data. These include a simplified IT architecture (one server, a hub with the BDF card, and one point of access to the Internet to reach the various data servers), simplified rights administration (shared login, activity logs, improved response time due to better management of request queues, load balancing, etc.), reduced data purchasing costs (good data packages, archive database, etc.), valuable time savings, and reduced input errors when preparing analyst files. »

IBM France Financement

IBM France Financement chooses Syn@pse and Syn-Décision for the solution's business intelligence and its ability to integrate data into its business application.

After setting up a credit risk rating application, CREDEX, IBM France Financement wanted to migrate its Banque de France connector to Internet/XML technology.

Synapse was chosen for its ability to collect data transparently converted into XML and for its business intelligence, making it possible to analyze data and make decisions in real time.

RCI Banque

RCI Bank uses Syn@pse to automatically approve financing applications, boost productivity, and increase sales.

RCI Banque, Renault's financial subsidiary, uses Synapse for the industrial retrieval and storage of data from numerous value-added information servers, including Banque de France, Infogreffe, Coface, and Altares. This represents an average of more than 5000 queries per day.

« Using it has improved our productivity significantly, and it has provided substantial savings in purchasing with its central storage and collection process and its overall distribution of stored data. This mechanism allows us to automatically approve 60% of financing applications in real time, from professionals, artisans, merchants, and businesses, avoiding any manual collection. »

Volvo Financial Services

Volvo Financial Services has chosen Syn@pse and Syn-Décision to simplify and accelerate its credit risk management and financing approval process.

Volvo Financial Services, the financial products and services division of the Volvo Group, has chosen to integrate Synapse and Syn-Décision into its Price Manager loan application management application. Volvo also uses a custom solution for scoring and decision support, allowing it to optimize its credit risk management and financing placement process.

« Our goal is to be more competitive and to speed up the mechanism for checking customer credit with an automated decision tool. With the solution in place, distributors can process about 80% of files instantly and give an answer to their customer. Volvo Financial Services salespeople then have more time to help distributors set up more complex financing, and our credit analysts can concentrate on higher-risk files. This solution saves us time when processing applications, so we can handle more business. We have already seen an increase in sales. »

Read Volvo FS's testimonial (french only)...

OSEO

Syn@pse was deployed at OSEO for its ability to streamline the data collection process and integrate data into the company's business application.

OSEO, whose mission is to facilitate SME access to financing, has chosen Synapse to simplify and optimize its information collection process, a solution used by 500 people.

« Our challenges were to reduce the cost of collecting data and to automate and integrate that collection into our Decision Support Tool by integrating data in XML format. We also wanted to create an archiving system to avoid multiple queries, remove duplicates, and control costs. Synapse has allowed us to achieve these objectives and to deploy new functionalities without disrupting users. »